Privacy Policy

mysplepa Privacy Statement

We take our customers' privacy very seriously. Therefore, we will only collect and use your personal information as described in this Privacy Statement.

1) We collect information from you when it is necessary or relevant to the transaction.

2) We retain your information only as required by law or for the purposes for which it was collected.

You can browse the mysplepa website without providing any personal information. If you browse our website without logging in to a user account, you will be browsing anonymously, and we will not be able to identify you.

We would love to hear from you. If you have any comments or suggestions, please email us at service@mail.mysplepa.com.

Personal Data Collection

mysplepa does not sell, share, or trade personal data collected online with third parties. Personal data collected online is only disclosed within our group for internal use. When you create a mysplepa account, we collect basic personal information from you, including:

1) Name

2) Shipping Address

3) Email Address

4) Contact Phone Number

5) Date of Birth

6) Gender

We use the personal information we collect from you for the following purposes:

1) To ship the products you purchase from mysplepa

2) To provide you with updates on product delivery and customer support

3) To provide you with information about products

4) To process your orders, or to provide services and information at your request or through our website

In addition, we use the information you provide to administer your account; verify and process your online payment transactions; review information downloaded from our website; and identify your browser. Compile website user statistics and conduct surveys; send us information about products or services we think may be suitable for you, provided you have indicated that you do not object to receiving these communications.

We may share your name and address with third parties (such as couriers or suppliers) to facilitate delivery.

Note: Couriers reserve the right to request your identification number for internal customs review and verification to facilitate export arrangements.

We may retain your order information, but for security reasons, we cannot directly access it. You can log in to your account to access your order information and review your personal order details. You can also manage your address, bank details, and email newsletter subscriptions. You are responsible for maintaining the confidentiality of your personal information and preventing it from being accessed by unauthorized third parties. We are not responsible for any improper use of passwords.

Personal Data Security

mysplepa ensures that all collected data is stored securely and confidentially. We protect your personal data in the following ways:

1) Restricting access to personal data

2) Maintaining technology to prevent unauthorized access to computer data

3) Securely destroying your personal data when it is no longer needed for record-keeping purposes.

mysplepa uses 128-bit Secure Sockets Layer (SSL) technology to process your financial information. 128-bit SSL technology takes approximately one trillion years to crack and is an industry-standard security measure.

Disclosure of Personal Data

We will not share your personal data with any third party except the companies and third parties that provide delivery services through the mysplepa website.

In exceptional circumstances, mysplepa may be required to disclose personal data, for example, when there is reason to believe that disclosure is necessary to prevent a threat to life or health, or for law enforcement purposes.

If you believe mysplepa has violated our privacy policy, please email us at service@mail.mysplepa.com.

Computer Data Collection

When you visit the mysplepa website, our servers automatically record information sent by your browser. This data includes:

- Your computer's IP address

- Browser type

- The webpage you visited before visiting our website

- Pages you visited within the mysplepa website

- Time spent on these pages, products and information you search for on our website, access times and dates, and other statistical data.

The collected data is used for analysis and evaluation to help improve this website and the services and products we offer. This data will not be combined with other personal data.

Changes to this Privacy Statement

mysplepa reserves the right to modify and change this Privacy Statement at any time.

Complaints Regarding Privacy Breach

If you are dissatisfied with how we handle your privacy concerns or complaints, please contact us at service@mail.mysplepa.com.
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